TAS DroneXchange

Our Terms of Service

Welcome to TAS DroneXchange (“we”, “our”, “us”). By accessing or using our marketplace to buy, sell, or rent drones, docks, accessories, and operator services, you agree to these Terms of Service. Please read them carefully.

1. Eligibility

  • You must be 18 years or older to use TAS DroneXchange.

  • Sellers, renters, and operators must hold any required CASA certifications (e.g., REPL, RPA Operator’s Certificate).

  • By registering, you confirm the information you provide is accurate and truthful.

2. Marketplace Role

  • TAS DroneXchange is a platform only. We connect buyers, sellers, and renters but do not own or directly sell drones, docks, or services.

  • We do not guarantee the quality, safety, legality, or compliance of items or services listed.

  • Transactions occur directly between marketplace participants.

3. User Accounts

  • You must create an account to buy, sell, rent, or list services.

  • You are responsible for safeguarding your account credentials.

  • Providing false or misleading information may result in suspension or termination.

4. Listings

  • Sellers and renters must provide accurate details (model, condition, flight hours, inspection certificates, rental terms, etc.).

  • Prohibited listings include drones without proper certification, unsafe equipment, or illegal payloads.

  • TAS DroneXchange may remove any listing that violates laws or these Terms.

5. Payments & Escrow

  • All payments are processed via Stripe Connect.

  • Buyer payments are held in escrow until:

  • The buyer confirms receipt of goods; or

  • The rental period has ended, and the drone/dock is returned in agreed condition.

  • Sellers/renters receive payouts after escrow release, minus applicable fees.

  • TAS DroneXchange may charge a transaction fee (5–10%) per completed order.

6. Deposits (Rentals)

  • Rentals may require a security deposit.

  • Deposits are held securely via Stripe and refunded after safe return of the rented drone, dock, or accessory.

  • Deductions may apply for damage, late returns, or breach of rental terms.

7. Cancellations & Refunds

  • Buyers may cancel before shipment/pickup; renters may cancel before the rental start date (subject to listing terms).

  • Refunds are processed in line with Australian Consumer Law and the seller’s/renter’s stated cancellation policy.

  • TAS DroneXchange is not liable for refunds outside escrow transactions.

8. User Responsibilities

  • By using TAS DroneXchange, you agree to:

  • Comply with CASA regulations and all applicable laws.

  • Operate drones only where legally permitted.

  • Maintain insurance if required (recommended for rentals and enterprise use).

  • Return rentals on time and in the same condition received.

9. Disputes

  • Disputes between buyers, sellers, and renters should first be resolved directly.

  • If unresolved, TAS DroneXchange may assist in mediation but is not a guarantor of outcomes.

  • Funds in escrow may be withheld until disputes are settled.

10. Prohibited Conduct

You may not:

  • Use TAS DroneXchange for illegal activities.

  • Circumvent the platform to avoid fees.

  • Upload false, misleading, or harmful content.

  • Attempt to hack, disrupt, or misuse the platform.

11. Liability & Indemnity

  • TAS DroneXchange provides the platform “as is” without warranties.

  • We are not liable for accidents, damages, loss, or misuse of drones, docks, or services obtained through the marketplace.

  • Users agree to indemnify TAS DroneXchange against claims arising from their use of the platform.

12. Data & Privacy

  • Personal data is handled according to our Privacy Policy.

  • By using the marketplace, you consent to data processing necessary for verification, payments, and compliance.

13. Termination

TAS DroneXchange may suspend or terminate accounts that violate these Terms, CASA regulations, or applicable law.

14. Governing Law

  • These Terms are governed by the laws of Australia.

  • Any disputes will be subject to the jurisdiction of courts in Queensland, Australia (or as otherwise required by law).

15. Changes to Terms

We may update these Terms from time to time. Continued use of TAS DroneXchange after updates constitutes acceptance of the new Terms.

16. Contact Us

For questions or concerns, Contact us